1. Shipping Options
At eSneakerGh, we offer various shipping options to cater to your needs. The shipping options available may include:
- Standard Shipping: This is our default shipping method, which typically takes 3 working days to reach your doorstep.
- Express Shipping: For those who need their sneakers faster, we offer an expedited shipping option, which usually takes within 48hours for delivery.
2. Delivery Areas
We are committed to delivering sneakers to customers across every location in Ghana as where as other international places. However, please note that delivery options and times may vary depending on your location. We aim to make our services available to as many customers as possible.
3. Order Processing Time
Once you place an order with eSneakerGh, our team will process it within 24hours. Please note that this does not include weekends and holidays. You will receive a confirmation email once your order is processed or you will be notify so you can track your order
4. Shipping Costs
Shipping costs may vary based on your chosen shipping method and location. For shipping within Kumasi delivery is 25gh for standard and 35gh for express. That outside Kumasi delivery is 35-45gh for standard and Gh50-60 for express depending on your location.
5.Free Delivery
We provide free delivery for orders exceeding Gh500. Additionally, once you’ve made your initial purchase, all subsequent orders will also be delivered to you free of charge
5. Tracking Your Order
We understand the importance of keeping track of your order. Therefore, we provide tracking information for all shipped orders. You will receive an email with a tracking number once your order is on its way. You can use this tracking number to monitor the status of your delivery.
6. Delivery Delays
While we strive to deliver your sneakers within the estimated time frames, please be aware that delays can occur due to unforeseen circumstances such as weather conditions, customs procedures, or other factors beyond our control. We appreciate your patience in such cases.
7. Signature Requirements
For security and verification purposes, some orders may require a signature upon delivery. If you are not available at the time of delivery, the courier may leave a notice for you to arrange a suitable delivery time.
8. Order Changes and Address Updates
If you need to make changes to your order or update your shipping address, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but changes may be limited after the order has been processed.
9. Contact Us
If you have any questions, concerns, or inquiries about shipping and delivery, please feel free to reach out to our customer support team at.
At eSneakerGh, we are dedicated to ensuring that your sneakers are delivered safely and efficiently. We appreciate your trust and support.